dataansvarlige (vores kunder) og databehandler (HeroBase), og hvordan løsningen Hero Outbound gennem funktioner til bl.a. understøttelse af datasubjekternes rettigheder, understøtter vores kunder (de dataansvarlige) i at leve op til GDPR, for så vidt angår deres aktiviteter i Hero Outbound.

The addition of HeroBase brings a market-leading contact centre and marketing automation capabilities to Enreach. These will be integrated with the groups existing products to create a full GDPR-compliant cloud-based contact centre for partners and customers across Europe.

The Only Multi-Channel Sales Solution Your Business Needs. HeroBase provides smart, flexible solutions that meet all your sales, service and marketing objectives. Our mission is to make Heroes out of your employees. Contact us. HeroBase also successfully launched its integrated payments service, Hero Payments, in 2018.

These will be integrated with its existing products to create a full GDPR-compliant cloud-based contact centre solution for its partners and customers across Europe, while also increasing its footprint in Scandinavia. HeroBase bliver også oftere mødt med krav fra store kunder som fx TDC og Kræftens Bekæmpelse om en ISAE3402 erklæring. Introduktionen af GDPR speedede hele processen op, og Kenny kastede sig ud i et ambitiøst projekt. Han havde kortvarigt mødt Siscon på en messe, og inviterede Siscons sælger en tur til Søborg. HeroBase er leverandør til mere end 150 kontaktcentre og virksomheder. Implementeringen af GDPR har været lærerig for softwarevirksomheden. Blandt gevinsterne er en højere bevidsthed om – og dokumentation af – virksomhedernes kundedata, men måske er det vigtigste en gennemsyrende fornemmelse af, hvor værdifulde kundedata er.

HeroBase A/S REVI-IT A/S Page 1 of 36 Section 1 HeroBase A/S’ statement This assurance report concerns HeroBase A/S’ B2B service Hero Outbound in relation to their compliance with the EU General Data Protection Regulation (GDPR) and associated Danish Data Protection Act for the service Hero Outbound supplied to their customers.

The acquisition of HeroBase by Enreach is a strategic and well-considered decision that will not only help facilitate our customers’ growth, but also the growth of the entire group in the area of contact centers. CX Today reports on the latest GDPR compliance news from around the globe. Read more stories, reviews and market analysis on uctoday.com #GDPR #Compliance HeroBase leverer smarte, fleksible løsninger, som opfylder alle jeres behov inden for salg, service og markedsføring.

Yes, HeroBase is GDPR and ISO27001 compliant. As part of our Information Security Management System, our solutions and all aspects related to the delivery of them – from all technical and organizational measures to the entire value chain – are reviewed annually by external, independent IT auditors based on the ISAE 3402 and ISAE 3000 audit standards.

See the complete profile on LinkedIn and discover Yevhen’s connections and jobs at similar companies. HeroBase er leverandør til mere end 150 kontaktcentre og virksomheder. Implementeringen af GDPR har været lærerig for softwarevirksomheden.

Here you can find the official PDF of the Regulation (EU) 2016/679 (General Data Protection Regulation) in the current version of the OJ L 119, 04.05.2016; cor. OJ L 127, 23.5.2018 as a neatly arranged website. Contents. The GDPR 2016 has eleven chapters, concerning general provisions, principles, rights of the data subject, duties of data controllers or processors, transfers of personal data to third countries, supervisory authorities, cooperation among member states, remedies, liability or penalties for breach of rights, and miscellaneous final provisions. Copenhagen-headquartered HeroBase sells its proprietary software, Hero Outbound, to over 175 clients in 8 countries and processes more than 250 million calls per year. Its contact centre and marketing automation capabilities will be integrated with Enreach’s existing products to create a full GDPR-compliant cloud-based contact centre solution.
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New Altimeter Report: The Rise of the Collaborative Management and Analytics Underpin Customer Contact Success. The Altova GDPR Compliance Database gives you an easy way to organize this information in a structured way. Unlike one-off solutions, the Altova GDPR Compliance Database provides an organized, easy-to-use solution for documenting your organization’s handling of personal data now, and in the years to come.

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In partnership with Mirsk, HeroBase is excited to bring to you the future in contact center software solutions…Hero Word AI With Hero Word AI , automatically convert telephone, email, and SMS conversations into a searchable and analytical database that can be used to optimize your sales and customer service and create better-targeted communication to your selected markets.

2020-09-03 · The addition of HeroBase brings market-leading contact centre and marketing automation capabilities to Enreach. These will be integrated with its existing products to create a full GDPR-compliant cloud-based contact centre solution for its partners and customers across Europe, while also increasing its footprint in Scandinavia.